Weekend Resident Manager – CLICK HERE to complete application
Night Manager / Weekend Manager Job Description
Guest Relations:
- Promotes an atmosphere of support, warmth, understanding and open communication with guest families, volunteers, medical community and staff
- Receives referrals from the medical community and keeps accurate guest family records
- Prioritizes referrals on the wait list in accordance with guidelines, striving to serve as many families as possible
- Greets and registers guests who check into the House. Gives tours and orients guests to policies and services. Checks families out of the House
- Ensures policies and procedures are being followed, addressing any issues in a courteous manner
House Management:
- Cleans guest rooms as guests check out in accordance with room cleaning check off procedures
- Assists with laundry service after guest check out to prepare rooms for subsequent guests
- Complete specific house cleaning duties for assigned shift and accurately complete check off list for shift duties.
Community Relations:
- Kindly greets and assists visitors
- Receives and processes donations and insures that ALL donations are accepted with appreciation and gratitude
- Answers phones and takes messages in a professional manner. Monitors night manager voice mail messages by responding to messages, communicating those messages to the appropriate individual and removing messages when complete
- Maintains good working relationship with volunteers
Communication and Records Management:
- Assist guests with registration paperwork to insure the information is accurate and complete
- Log guest check in and check out status in Guest Stats register and accurately record any room payment received
- Complete the Daily Log at the end of your shift with the most up-to-date information
- Provide communication of the activities and interactions during your shift for the next shift in a clear, concise and legible manner in the Log Book
- Complete and follow the household tasks check list of duties for your shift of tasks that were completed during your shift
- Complete and follow the room cleaning check list as you refresh a guest room
Dependability:
- Arrives promptly to work
- Works assigned hours
- Performs duties willingly
- Accepts suggestions and follows directions
- Makes sound decisions in absence of direct supervision and uses good judgment and a common-sense approach to situations
- Ensures compliance with policies and procedures and makes recommendations regarding development and/or revisions as needed
Barista/Gift Shop Associate – CLICK to complete application
We are hiring a part-time Baristas/Gift Shop associate to work in our café/gift shop at Dupont Hospital 15-20 hours a week + some weekends at the Gift Shop at Lutheran Hospital. Café operation hours are 7am – 5pm Monday through Friday and 9am – 2pm Saturdays. We are looking for friendly, energetic, hardworking team members. Baristas are responsible for creating handcrafted coffee beverages and fruit smoothies, while maintaining a clean and friendly café and gift shop environment. Experience is welcomed but not required. You must have, a positive attitude and be very reliable with a great work ethic.
We are not your average “coffee house”. With every sip you serve, the proceeds benefit families whose child is receiving critical medical care at any Fort Wayne hospital.